December 3, 2009
1 – 2pm EST

 

Tracking or Preventing? Manage Today’s Nonconformances to Prevent Tomorrow’s

Understand the core components of an efficient shop floor non conformance management solution, leveraging the value of the Camstar platform. During this session, you will see specific examples of the benefits of an integrated shop floor non conformance management solution with Camstar Manufacturing (MES). You will learn how to:

1. Streamline the process of recording shop floor events without burdening your users.
2. Identify systemic events and escalate such events to a nonconformance.
3. Understand how this seamless platform provides you with rapid identification, containment, risk management, correction and traceability.
4. Systematically analyze actual or potential nonconformity for CAPA.

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January 21, 2010
1 – 2pm EST

Increasing numbers of customer complaints is typically an indicator of unresolved internal Quality failures. Many companies still use fragmented applications, including paper-based systems which lead to inconsistent processes for receiving and handling complaints. This open-loop approach lacks product traceability and prevents critical feedback from feeding a continuous improvement environment.

In this session, you will learn the key capabilities of Camstar’s Complaint Management system. Built on the Camstar Enterprise platform, this system seamlessly extends Camstar Manufacturing (MES) to an end-to-end closed-loop Complaint resolution process. Using the events management component of the platform, Complaints may be evaluated in the context of not just the product in question, but all relevant global quality data, including similar components, supplied materials, similar processes or work centers, etc.

See the following capabilities demonstrated in this session:

• A centralized system to receive field events and allow for systematic complaint categorization
• Full Traceability from a complaint or a service call back to the associated manufactured batch/ product
• Systematic enforcement of collaborative complaint management process steps
• Regulatory reports management
• Ability to cross trend data between service calls, complaints, and device history for accurate root cause analysis
• Seamless Complaints integration with Camstar’s CAPA system for CAPA evaluation and Management

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Camstar's recent Solution Series provided an indepth view into Camstar's innovative solutions to key industry challenges and featured demonstrations of Camstar's products. If you missed any of these events, you can request access to a recorded version. 

Available sessions include: 

• Strategies and Solutions for Global Deployments
• Camstar Manufacturing for Advancing Product Quality 
• Camstar’s Weigh and Dispense Solution 
• Demonstrating Camstar’s SolarSuite™ 
• The Next Generation CAPA System
• Extending Nonconformance Reporting to Nonconformance Management 
• Next Generation Complaint Handling for the Medical Device Industry 

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Camstar’s Manufacturing Platform to Support Commercialization, Production Volume and Quality Enforcement

CHARLOTTE, N.C. (November 11, 2009) – Camstar Systems, Inc. announced today that Pacific Biosciences, a leader in the development of a transformative Single Molecule Real Time (SMRT™) DNA sequencing platform, has selected the Camstar Manufacturing™ enterprise software platform to enable its critical transition from product development to high-volume production, and to ensure consistent top product quality.

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View the full newsletter content from November 03, 2009.

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