Recurring CAPAs? Find Root Cause. Enforce Actions. Prevent Issues for Good.

November 4, 2009
1 – 2pm EDT

Most organizations have some kind of Corrective and Preventive Action system with the ultimate goal of improving product quality and increasing customer satisfaction. However, in a market of accelerated innovation and global enterprises, manufacturing is facing added complexity and the associated variability. Quality issues and recalls are escalating, forcing many quality organizations to operate in a reactive, firefighting mode.

In this session, we will describe the next generation CAPA system, designed to support the requirements of highly innovative, quality sensitive and growing manufacturing enterprises. You will learn about the key capabilities that will enable your organization to start moving from a reactive to a proactive environment. You will learn how to:

1. Provide users across the organization a single system to capture all quality pertinent incidents in real-time.
2. Implement a risk-based approach to systematically analyze the incidents for CAPA or Continuous improvement via a Corrective Action Request process.
3. Provide a collaborative and structured but flexible CAPA process that easily adapts to your industry needs.
4. Systematically enforce product or process changes based on accurate root cause analysis.
5. Keep a pulse on the effectivity of the change with real-time and continuous production data.

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