With offices located worldwide, Camstar offers the highest quality technical support services for global time zones and with local language support.
Camstar continually invests in the hiring, training and certification of the skilled support consultants with industry domain expertise. Camstar’s technical support program provides customers with the following tools to ensure the ongoing success of their production environment:
- Technical Documentation
- Internal Knowledge Base;
- Issue Tracking
- Dedicated Technical Support Engineers
- Live Meeting or WebEx (MESA) Remote Access
- Online Conferences
Registered Support users have access to Online Review Issue Status and History, White Papers, Downloadable Sample Code, User and Developer Manuals, Customer Forum, FAQs, and Call Logging via Web or Telephone.
Camstar Support
Camstar Support (formerly known as InSite Support) provides the highest quality support to develop and maintain successful production environments for every customer. Extended 24 x 7 support is also available. For details, call (704) 227-6600 or send an e-mail to inquiry@camstar.com.
Access to Camstar Support Center is available to registered Camstar customers. Click here to login.
MESA Support
MESA is Camstar's flagship product for the IBM i (i5/OS) Platform. For questions about this service, please contact MESA Support at (408) 905-6120 or send an e-mail to mesasupport@camstar.com.
Access to the MESA Support Center is available to registered MESA customers. Click here to login.